Service policy:

   With the stable performance of the product, relying on professional services, fully satisfy the different needs of customers.

   Quality Commitment：One-year warranty, lifetime maintenance!

Customer Service System:
   My company has a team of experienced software and hardware development engineers, and experienced engineering and technical personnel of the high level of technical support team at any time to provide users with the most satisfactory services.
   Company's customer service system is divided into: pre-sale, sale, the sale in three stages.

(A) Pre-sale services
To provide customers with relevant product information
For the customer to answer a variety of consulting
To provide customers with product demonstrations and related program design
To provide customers with a free product training

(B) the sale of services
To provide customers with a free product and engineering technology training
Customer is assigned to a professional technical engineer
To provide customers with detailed product and installation, operation data
Set up a 24-hour service hotline: 0755-26204686, receive customer inquiries, complaints

(C) after-sales service

   Sold by the company for products and free one-year warranty, and a month by phone, e-mail asking the user's system operation conditions, the establishment of the appropriate product health manuals, and answer user questions.
   The warranty period, such as failure, but the equipment without damage, my company still provides free maintenance, such as equipment damage, my company will provide spare parts at discounted prices.
   The equipment warranty period, I will respond positively to the customer for the hardware and software maintenance requirements, and client systems back to normal as soon as possible in the equipment, such as project failure can be resolved locally, the local solution can not be resolved locally , I will provide similar equipment, first to ensure the normal operation of the system, and then faulty equipment maintenance. According to the customer business needs while also providing personnel for technical training for customers reserve personnel.
   In the device during operation, when users find problems, can call my company's technical support hotline :0755-26204686, reporting faulty equipment issues need to provide models, fault information, the necessary debugging information, etc., I am technical support center in accordance user-provided information, the fault analysis, and within the prescribed time the user's fault for processing.
   Our company based on industry standards to establish customer service management system will be more conducive to improve my company's customer service quality, increasing customer satisfaction, in order to fully improve the product's market share.